Operating Systems:
Microsoft Windows Desktop versions: 95, 98, ME, NT, 2000, XP, Vista, 7
Microsoft Windows Server versions: NT4, 2000, 2003, 2008
Microsoft Windows Small Business Server versions: 2003, 2008
Others: Novell Netware 4.11, 5, 6, 6.5 & Linux
Networking / Internet:
Faultfinding, Maintenance & Installation of: Broadband, Leased Line, ISDN, ADSL, DSL, Cisco Routers, Switches and Broadband routers/modems
Ethernet / CAT5 Network Cabling
TCP/IP, DNS, WINS, DHCP, Zone Files
Firewall's and Virtual Private Networks (VPN)
Web Site Design, Domain Name Registration, and Hosting
POP3/SMTP email services
Voice Systems, and Video Conferencing
Server-based systems:
Microsoft Exchange Server 5, 5.5 2000, 2003, 2008
GroupWise Email Server
Web Cache, VPN & Proxy Server
ZenWorks
SQL Server 6, 6.5, 7, 2000, 2005 Databases
Internet Information Server
Microsoft SMS Server
Veritas Backup Exec and ArcServe Backup
Remote Access Services
Terminal Services
Active Directory
Sage
Anti Virus:
Etrust Inoculate IT
Symantec
Anti Virus Enterprise
McAffee Enterprise
Sophos Sweep
General:
Hardware Maintenance, Installation and Upgrading
Memory, Hard Drives, Processors, Motherboards, Printers, Video and Sound cards, Network cards, USB devices, Digital Cameras, Web Cams, Backup Devices, UPS, Monitors, Fax, Scanners, DVD & CDRW, Modems and Wireless Networking
Applications:
Microsoft Office 97, 98, 2000, XP, 2003 & 2007: Word, Outlook, Outlook Express, Excel, Access, PowerPoint, FrontPage, Internet Explorer, Publisher, Project Manager
Others: AutoCAD, Lotus Notes, Firefox, Paint Shop Pro, Nero, Sage, Visio, Adobe
Acrobat
Resilience:
Anti-Virus and Anti-Spam
Data Backup and Restoration
Firewall's
Data Security and PGP
System Monitoring
RAID
Security Updates
Cluster services
Service Packs and Operating System Upgrades
Comprehensive Disaster Recovery